Objective:

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I aim to utilize my educational background and strong analytical skills as a consultant and employee to help corporations and small businesses expand their profits through new, innovated thinking and increased efficiency. A positive community impact is also important to me as I progress through my career.

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Work Experience

 

Reporting Lead / Senior Data Analyst 

Marathon Health ∙ Indianapolis, Indiana

January 2018 - Present

• Responsible for internal reporting as well as ad-hoc data queries and proactive analysis to help leadership improve decision-making

• Analyzes external/internal clinical data and provides recommendations for improvement

• Collaborates with Finance, Marketing, Accountment Management, Operations & Clinical teams to provide actionable insight into various data sources

• Subject matter expert in engagement, eligibility and portal configuration

• Responsible for standardizing business intelligence reporting in Tableau

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Business Intelligence Analyst

hc1.com ∙ Indianapolis, Indiana

March 2017 - January 2018

• Lead analyst and developer for BI reporting projects

• Responsible for activating and supporting clients on the hc1.com platform

• Designs, develops, validates and supports BI reports and dashboards within hc1.com

• Solicits business and technical requirements to help clients achieve business and clinical goals.

• Utilizes SQL to create ad-hoc reporting using a MySQL & PostgreSQL database

• Consults with hc1’s client end users on best practices for report design, development and

• trains end-users on hc1 analytics.

 

Client Success Specialist / Implementation Coordinator

PERQ ∙ Indianapolis, Indiana

February 2016 - March 2017

• Product configuration expert for FATWIN Web Engagement platform

• Utilized Basic HTML, CSS & JavaScript to ensure proper software implementation

• Facilitated all customer activity through strong relationship-building, product knowledge, planning & execution

• Communicated with customers & 3rd parties to ensure our customers are leveraging the solution effectively & are finding value in the service

• Troubleshot external technical issues & execute solutions before escalating to Technical Solutions

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Business Intelligence Analyst

PERQ ∙ Indianapolis, Indiana

February 2015 - July 2016

• Managed Tableau Online Administration & trained internal users

• Utilized PostgreSQL, MySQL, Tableau, Salesforce and Excel for data analysis

• Developed ad-hoc reporting for executives in Finance, Operations & Product

• Built consumer-facing reports for enterprise clients centered around product performance

• Analyzed past and future trends of consumer behavior

Database Marketing Analyst Intern

PERQ ∙ Indianapolis, Indiana

May 2014 - August 2014

• Drove data quality and data enhancement/augmentation efforts based on the needs of the business

• Developed ad-hoc reports for the EVP of Operations

• Identified target markets for upcoming product launch

• Visualized Saleforce.com KPIs on Tableau to gain new insights on business performance

• Administrated & launched use of a new business intelligence software

• Ensured all projects met time and budget constraints while ensuring high quality deliverables.

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Business Intern   

Innovation One ∙ Angola, Indiana

January 2014 - May 2014

• Facilitated, coordinated and organized all aspects of the Innovation ChallengeRecruited entrants to competition

• Maintained & created advertisements

• Answered questions and responded to participants as main point of contact

• Updated contact and project database as needed as well as created and generated reports for future use

• Emailed and arranged appointments with current and prospective clients as well as summarized meetings

 

Customer Service / Technical Service Intern                                                  

Helmer Scientific ∙ Noblesville, Indiana

May 2013 - August 2013

• Identified and improved business processes to increase productivity of Customer Service and Technical Service Teams

• Improved current spreadsheets to further functionality, ease of use, and quick access to frequently used resources, also trained employees how to operate & update

• Independently developed a resource dashboard spreadsheet to be used internationally and domestically for service technicians and distributors

• Investigated current CRM software (Goldmine) capabilities to accommodate a service center for data analysis

• Linked company’s MRP software (Fourth Shift) to spreadsheets to do real time analytics as products are shipped out and as failure rates occur externally

 

Resident Assistant / Villa Supervisor                                                  

Trine University ∙ Angola, Indiana

August 2012 - December 2014

• Supervise 20-24 residents living on campus in apartment and villa style housing

• Monitor the halls on weekends once a month to ensure safety of residents

• Plan and organize a budget to put on hall events to promote community engagement

• Check residents in and out of university housing throughout the year

• Trained on conflict resolution, university policy, and referral resources

 

Education

 

Trine University ∙ Angola, Indiana

Class of 2015

Bachelor of Science in Business Administration Majors in Marketing and Management

Accredited by the ACBSP

Summa Cum Laude

 

Wabash High School ∙ Wabash, Indiana

Class of 2011

Core 40 Diploma with Academic Honors

Valedictorian